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Global Delivery

Please ensure that you choose the correct postage and shipping option.

UK Delivery

How much is UK delivery?

Free UK delivery is offered on orders over £50.00

UK 1 Day Delivery costs (Signed for) £3.00

UK by 1pm Next Day Delivery costs (Special Delivery) £5.00

*Next Day delivery orders must be placed before 2pm Monday - Friday

For UK customers we will dispatch your order the same day if received by 3pm, alternatively it will be sent the following day. Customers ordering on Saturdays will have their Jewellery dispatched on Monday  .

We use the Royal Mail 1st class recorded parcel delivery service therefore all packages will require a signature upon delivery. Should there be nobody available to sign for your package, the Post Office will retain it at your local sorting office. We take great care to ensure your order is not accidentally lost, mislaid or stolen during shipping. All jewellery items during shipping are insured up to a value of £50.

If your order is urgent please contact us as we may be to 'fast-track' your order. Do call or e-mail us to check delivery service and times before you place your order if it is very urgent.

Global Delivery

How much is International delivery?

Europe 3-5 Day Delivery costs (Signed for & Tracked) £7.00

UAE 5-7 Day Delivery costs (Signed for & Tracked) £8.00

USA 5-7 Day Delivery costs (Signed for & Tracked) £8.00

Worldwide Delivery (depending on your county will be quoted separately)

**There will be a surcharge if items ordered are over a certain weight.

Christian Yangis able to send any of it’s collection pieces to you globally. We use The Royal Mail International signed for service. Please select the correct delivery service when ordering your jewellery. If you have any questions please contact us on +44 (0)845 0510129.

Additional  Important  Information

At Christian Yang, we do our best but we are unable to accept responsibility for items that are not delivered or are delivered late by the Royal Mail, please contact the Royal Mail directly with your tracking number which we will have sent to the email address provided with your order.

http://www.royalmail.com/track-your-item

Important details

  1. Orders sent via Royal Mail Recorded Delivery will require a signature.
  2. Orders sent via Special Delivery will require a signature. Items sent via Special Delivery will be delivered the next working day after your order is ready for dispatch. Posting times to some parts of Scotland are not guaranteed by Royal Mail as next day delivery. Please e-mail us or call us if you require your order urgently.
  3. Items sent by 'International Signed For Mail ' may take up to 28 days to be delivered. Although a receipt of postage/parcel number will be obtained, once an item has left the UK Royal Mail cannot trace an item.
  4. Christian Yang can only guarantee delivery on a specific day if the 'Special Delivery' option is chosen. Delivery can only be guaranteed on a working day (Monday-Friday 9am to 1pm). If you require a specific delivery date please note this on the 'additional notes' section of the checkout page or contact us in the normal way.
  5. We do not take responsibility for late or non delivery due to factors outside of our control.
  6. A parcel is not deemed missing or lost unless 15 working days has past. We do not issue refunds or replacement of goods unless 15 working days has past. After this time we will submit a claim to Royal Mail and either issue a refund or replace your lost goods.
  7. If requested, upon dispatch of your order an e-mail confirming your Royal Mail parcel number will be sent to enable you to track delivery via www.royalmail.com.